Frequently Asked Questions
1. What services does Mobiscratch offer?
Mobiscratch specializes in international money exchange, focusing on secure and efficient transfers to Afghanistan for individuals and businesses.
2. How do I send money through Mobiscratch?
To send money, please visit our physical office or contact our customer service team by phone. Our representatives will guide you through the process.
3. What payment methods are accepted?
We accept various payment methods, including cash, bank transfers, and debit cards. Please inquire directly for specific options.
4. How long does it take for the money to reach the recipients?
Typically, transfers are processed quickly, often within minutes. However, processing times may vary based on the payment method and destination.
5. Are there any fees associated with sending money?
Yes, there may be fees associated with your transaction. We strive to keep our fees competitive, and you can inquire about the exact costs when you visit us or call.
6. Is my transaction secure?
Absolutely! We prioritize the security of your transactions and comply with all necessary regulations to ensure your money is safe.
7. What should I do if there’s an issue with my transfer?
If you encounter any issues, please contact our customer service team by phone or visit our office. We’re here to help you resolve any problems quickly.
8. How can I contact Mobiscratch?
You can reach us by phone or visit our office. Our contact information is available on our marketing materials.
9. Do you offer customer support?
Yes, we provide dedicated customer support to assist you with any questions or concerns regarding your transactions.
